The easy way to set up a DEWA Account?

This article was published on April 13th, 2021

DEWA, or the Dubai Electricity and Water Authority, is the sole provider of electricity and water in Dubai. When moving into a new home in Dubai, you will need to set up a DEWA account to activate your electricity and water services. There are two ways to do this: manually at a DEWA customer service center or online through the DEWA website.

To register for a DEWA account manually, visit a DEWA customer service center and pick up an application form or download it online. Fill out the form, attach the necessary documents, and submit it to the customer service center. You will also need to pay a security deposit and receive a security deposit receipt.

To register for a DEWA account online, go to the DEWA website and register. Once you are logged in, navigate to the "Activation of Electricity and Water (Move-in)" section and choose the appropriate customer type (expatriate, GCC national, investor, or UAE national). If you are a tenant, you will need to provide your Ejari number and other information such as the tenancy contract number, contract start and end dates, contract value, premises number, and the number of rooms. If you are a homeowner, you will need to provide a valid title deed. Commercial and industrial customers will need to provide a trade license. GCC nationals and investors will need to provide a passport copy.

To complete the registration process, you will need to pay security and activation fees for your DEWA account. The security deposit is AED 2,000 for an apartment with residential premises or AED 4,000 for a villa with residential premises. The activation charges are AED 100 for small meters and AED 300 for larger meters, as well as a registration fee of AED 10, a knowledge fee of AED 10, and an innovation fee of AED 10. VAT charges may also apply. Thukher and Sanad cardholders are entitled to a 50% discount on activation charges.

Once the registration process is complete and all fees have been paid, your DEWA services will be activated within 24 hours.

It's important to note that you will need to have the necessary documents with you when applying for a DEWA account, including an Emirates ID for Dubai residents, a trade license for commercial and industrial customers, and a passport copy for GCC nationals and investors.

It's also worth considering the cost of setting up a DEWA account. In addition to the security and activation fees, you may also be subject to VAT charges. Make sure to budget for these costs when planning your move to Dubai.

Once your DEWA account is set up, you will be able to enjoy the reliable electricity and water services provided by DEWA. This will help make your transition to living in Dubai smooth and stress-free. If you have any questions about the DEWA registration process or need assistance with setting up your account, don't hesitate to contact the DEWA customer service center for assistance.

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