How to Pay Your DEWA Bills in Dubai

This article was published on July 24th, 2022

DEWA, or the Dubai Electric and Water Authority, is a public infrastructure company that manages the generation, supply, and distribution of electricity and water in Dubai. If you live or own property in the UAE, you must pay DEWA for your electricity and water consumption each month. If you are unsure how to spend your DEWA bills, this guide will provide you with all the necessary information.

There are 11 ways to pay your DEWA bills, both online and in person. Here is a complete list of options:

Online Methods to Pay DEWA Bills

  1. DEWA App: Available for download on the Apple Store, Google Play Store, and Huawei App Gallery, the DEWA smart app allows you to pay your bills using a debit or credit card from the comfort of your home.

  2. DEWA Website: You can also pay your electricity and water bills through DEWA's official website. Simply create an account and follow the prompts to complete your payment.

  3. Dubai Now: The Dubai Government Smart App, DUBAI NOW, also offers the ability to pay your DEWA bills. The app is available on the Apple Store and Google Play Store. You will need to use this service with a debit or credit card.

  4. Easy Pay: This payment service enables users to pay their DEWA bills through the Easy Pay app. You will need to get an Easy Pay number through DEWA's official website to use this service, which is also available through the DEWA app.

  5. Auto Pay: This service automatically allows you to pay your DEWA bills each month. Simply activate the service on the DEWA app or Dubai Now and set a range for your bills. If your account falls within this range, it will be automatically deducted from your bank.

  6. Apple Pay: iOS users can also pay their DEWA bills through Apple Pay by linking a bank account using a debit or credit card.

Physical Payment Methods to Pay DEWA Bills (In Person)

  1. Etisalat Payment Machines: These machines, located throughout Dubai, allow you to pay your DEWA bills using cash.

  2. Tayseer: This multi-account bill payment service allows you to pay your DEWA bills using cheques or cash. You need a reference number from DEWA's app or website to use this service.

  3. Banks: Most banks in Dubai accept DEWA bill payments in person or through phone or internet banking. Some banks, such as Emirates NBD, Emirates Islamic Bank, Mashreq Bank, and Dubai Islamic Bank, even offer the option to pay your bills in installments.

  4. ENOC/EPPCO Petrol Stations: If you have cash on hand and find yourself at a petrol station, you can also pay your DEWA bills at ENOC/EPPCO stations.

  5. DEWA Customer Happiness Centres: Smart devices at these centers, located throughout Dubai, allow you to pay your DEWA bills using cash or cheque. Here is a list of DEWA Customer Happiness Centres:

    1. Head Office Customer Happiness Centre

    2. Rashidiya Customer Happiness Centre

    3. Dubai Mall Customer Happiness Centre

    4. Al Twar Customer Happiness Centre

    5. Al Barsha Customer Happiness Centre

    6. Al Qusais Customer Happiness Centre

    7. Al Manara Customer Happiness Centre

    8. Al Safa Customer Happiness Centre

    9. Jumeirah Customer Happiness Centre

    10. Al Quoz Customer Happiness Centre

  6. Other Payment Channels: DEWA bills can also be paid through select supermarkets, exchange houses, and payment centers. A complete list of these locations can be found on DEWA's website.

Paying your DEWA bills on time is essential to avoid late fees and potential disconnection of services. Using one of these 11 payment methods, you can quickly and conveniently pay your DEWA bills in Dubai.

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